About Housing First Auckland
What services are involved in your collective?
We are five providers delivering social housing services using the Housing First approach:
- Kāhui Tū Kaha (previously Affinity Services)
- Lifewise together with Auckland City Mission
Affinity works in Central and West Auckland. Lifewise together with Auckland City Mission work in the Auckland City Centre. VisionWest works in West Auckland and LinkPeople works in South Auckland.
The strength of our collective is its multi-agency approach to providing sustained wrap-around support services.
As the collective starts to develop and move forward, we will look at the governance that is required to steer and strengthen our work. Additional members will be identified in the coming months and a governance group will be established by June 2017, which could include members from:
- Ministry of Social Development
- Auckland Council
- Housing New Zealand
- Work and Income
- New Zealand Police
- Primary Health
- Mana Whenua
- Oranga Tamariki
- District Health Board Mental Health and Addiction services.
We will also have strong relationships and representation from the community, including local boards and business associations.
Why and when was the Housing First Auckland collective formed?
Homelessness is a complex issue that no single organisation has the ability to solve.
In late 2016, Kāhui Tū Kaha (previously Affinity Services), Lifewise in partnership with Auckland City Mission, LinkPeople and VisionWest were selected by the Ministry of Social Development (after a RFP process) to deliver a two-year Housing First demonstration project in the City Centre, Central, West and South Auckland.
All providers were selected due to their prior experience in working with people experiencing homelessness, with several providers working for some time within a Housing First framework.
The providers quickly recognised that having the five services working collaboratively and collectively would make a far greater contribution to ending homelessness in Auckland – rather than working in isolation.
CEs and staff from all five services explored using a Collective Impact model for these Housing First demonstration projects. We met with MSD, with Auckland Council and with the Mayor, and all agreed that operating as a collective will have the greatest impact on addressing homelessness in Auckland over the next two years.
Who will your Housing First services help?
Initially, 472 chronic homeless people over two years. On 31 August 2017, the Government announced funding for another 100 places, bringing the total to 572. Across the city, community outreach is underway in areas known for rough sleeping including people living in cars and also with people living in boarding houses. We work with individuals of all ages.
How is the Housing First Auckland collective funded?
An important investment has been made by the Ministry of Social Development and Auckland Council for our services to work collectively as a demonstration project over the next two years to deliver Housing First services to 472 chronically homeless people in Auckland. On 31 August, the Government announced funding for an additional 100 places.
This demonstration project will provide a much better understanding of what resources and expertise we will need to continue our work in future so that we can end homelessness in Auckland.
Are all parts of Auckland being served the same?
These Housing First contracts are focussed on the City Centre and Central, West and South Auckland.
How does your collective work?
Each of the services work out of their own offices across Auckland City. See our contact us page for the contact details for each service.
The Housing First Auckland support office will be based in Auckland where the collective will interact with business, the public and media for sharing information, practices, systems, reporting, measurement, governance and Auckland’s Housing First story.
How do you find sustainable, affordable housing?
We have access to a mix of Housing New Zealand stock, community housing stock and private rental accommodation – which one is used depends on the person we are working with, their situation, where they want to live and in what type of housing, and the availability of properties through these different avenues.
Landlords are an incredibly important partner for our Housing First services. We’re well-connected and have roles in our teams dedicated to seeking out and then managing properties on behalf of both public and private landlords. Working in this way, our landlords are absolutely assured that their properties are in very safe hands.
How does someone access your Housing First services?
Housing First is for chronically homeless people with multiple and complex needs. We are being resourced over the next two years to support limited numbers of people to get access to permanent, secure, safe and sustainable housing.
In some parts of the city we know who these people are and we are working with them, in other parts we are undertaking community outreach in areas known for rough sleeping including people living in cars and also with people living in boarding houses.
To find out more about a service in your area, please get in touch with:
What can Housing First Auckland learn from the Hamilton story?
The People’s Project in Hamilton was the first large-scale researched pilot of the Housing First approach in New Zealand. The community came together to end homelessness.
Key to success for Hamilton was shared governance across sectors. This included providers, government agencies, Council, iwi and business including real estate sector representation.
In its first two years’ The People’s Project helped and homed 843 people with 95.8% remaining in their homes. In addition, The People’s Project located itself centrally in the city, among the population it served.
The People’s Project partnered with research teams from Otago and Waikato Universities to investigate the feasibility, impact and economic case for providing housing to homeless people using the Housing First approach in New Zealand. This research is still underway.
How are we evaluating our work?
Housing First Auckland is taking a Collective Impact approach to ending homelessness in Auckland. You can find out more about Collective Impact on the Tamarack Institute’s website: www.tamarackcommunity.ca
One of the foundations for Collective Impact is shared measurement as part of a robust learning and evaluation process.
Our backbone team has developed an evaluation framework for the collective to capture our learning as we develop and implement Housing First. This work also includes developing consistent data capture systems and definitions, and shared reporting processes and practices.
Our evaluation will include a specific Kaupapa Māori strand because one of the key questions is how to optimise Housing First for Māori in the Auckland context.
A reference group of experts is providing guidance for our evaluation and includes representatives from MSD, Auckland Council, Te Matapihi, He Kainga Oranga, University of Otago and the Independent Statutory Māori Board.