Homelessness is a complex issue that no single organisation has the ability to solve

Our collective organisations

We are a collective of four providers of Housing First in Auckland – Auckland City Mission, Lifewise, LinkPeople, Visionwest with backbone support from the Wise Group.

We use the model of Collective Impact to inform a multi-agency approach to providing permanent housing with ongoing and sustained wraparound support services to whānau across Tāmaki Makaurau.

Working together we can support whānau to stay living in their homes and never return to homelessness.

Auckland City Mission

The Mission provides integrated social services to anyone seeking assistance. Mission clients are often either homeless or needing food from the Mission’s foodbank.

The services we offer have developed over time to reflect social changes, but our purpose remains to help people in desperate need. No two clients’ stories are the same and the people who come to the Mission for help come for many different reasons; some are isolated elderly, others are rough sleepers or people living in cars and inappropriate housing. Others are battling addictions, living with mental health issues, or struggling to feed their families over a period of unexpected crisis.


Lifewise is an Auckland-based community social development organisation, who develop new ways to solve challenging social issues, and work with families, older people, people with disabilities, and people at risk of homelessness to turn people’s lives around. Lifewise’s roots trace back to over 150 years ago within the Methodist Church of New Zealand, and the organisation has since changed and developed to meet the needs of Aucklanders as the city grows.

Lifewise logo


At LinkPeople we believe everyone has a right to a healthy home. We’re committed to helping people in South Auckland to find and keep homes by providing housing first, followed by wrap-around support to sustain a successful tenancy.

We work closely with the people who use our services, meeting regularly to support them to be good tenants, good neighbours and contributing members of the community. As their needs and circumstances change over time, we’ll work with them to make sure they always have a place to call home.

Partnerships across agencies are fundamental to the success of our Housing First approach. We work with Housing New Zealand Corporation, private landlords, and NGO and DHB social and health services to support the people who use our services.


On average, we receive more than 130 requests for housing every month from people and families who are chronically homeless through to those who have a severe housing need, including people living in cars, the caravan park, couch surfing, in overcrowded housing, being evicted, coming out of prison and living on the street. Our West Auckland Housing First service builds on our strong track record of providing quality community housing and compassionate client care.

VisionWest’s CEO Lisa Woolley says “Housing First means we will be able to access homes for people in the places bested suited for their situation, with the right supports to help them in their tenancy and to achieve their goals”.

VisionWest has been journeying with those in need within our community for nearly 30 years. With our head office in West Auckland, branches throughout the country and a team of more than 1,400 staff and volunteers, our vision is to see Transformed Lives, Healthy Communities.

Wise Group

The Wise Group provides backbone support including infrastructure and resources for our shared model to ensure our collective efforts are coordinated and structured.

In addition to leadership from the Group’s joint CE Julie Nelson and Housing First Programme Manager Tracey Moore, the communication and design, project management, data system (through Wild Bamboo) and administration support we receive from the Wise Group’s shared business services allow our collective to focus on supporting whānau experiencing homelessness.